Lume Pediatric Dentistry & Orthodontics - Cotswold

Deverlyn Morgan 2 months ago

My son been going here since he was 3 years old when it was Charlotte Pediatric dentistry and he’s a teenager now! We haven’t had any issues the staff has changed but no issues. Everyone was very polite and facility is clean. Dentist was amazing!

Kenitra Peterson 3 months ago

My kids always have a great experience here. They are patient and talk the kids through everything they do so they understand and feel comfortable.

Siang Mawi 5 months ago

The people at the front were absolutely disrespectful and discriminatory towards my immigrant family. They refused to allow my parents to both go into the room with my siblings yet allowed a different family. They refused and canceled on them twice without explaining further and they even refused to look at my father in the eye when speaking to him. They used to be very kind and understanding towards us but with new workers, they are very much the opposite. Even before new workers, one dentist threatened my little sister after her tooth removal and she was even too scared to tell us about it. What type of pediatric dentistry threatens a toddler like this because a parent was not present in the room with them? It makes one wonder what really goes on in these rooms when a guardian is not there to protect a child. Can we even trust them? Facing such hostility after being in America for so long and finally getting the hang of it has felt as if things are moving backwards and really makes us realize that people can be so mean and racist even in 2026 for no apparent reason, even those that are supposed to help and provide care for us. Things have really not changed much even after 10+ ye

Amilyah Grant 6 months ago

It was my son‘s first dentist visit and not only did he do great, but I feel like he felt comfortable and I absolutely loved all of the sensory things for them and the staff was super nice as well!

Heather Puskas 8 months ago

We have been a part of CPD for a long time. Always had great experiences. Since they have changed to "Lume" it feels very corporatey, all processes for appointments are just like you are a number now not a patient. The forms asking for a credit card already via text are unsettling. It should be focused on patient care and offering treatment, then accept payment to begin. Thats one of many things that I have noticed has changed. My kids just had their cleaning, it will most likley be there last here with this change.